Last Updated: January 21, 2026
Skynex Automation (“Skynex,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our platform, website, services, and communications.
By using Skynex, you consent to the practices described in this Policy.
1. Information We Collect
We collect information you voluntarily provide to us, which may include:
• Name
• Email address
• Phone number
• Business information
• Account and login details
• Booking and scheduling information
• Communication preferences
We may also collect limited technical data such as:
• IP address
• Browser type
• Device information
• Platform usage activity
This information helps us improve performance, functionality, and security.
2. Cookies & Tracking Technologies
Skynex Automation uses cookies and similar tracking technologies to enhance user experience, analyze platform performance, and improve service functionality.
These technologies may collect limited information such as:
• Browser type
• Device information
• Pages visited
• Usage behavior
Cookies help us:
• Maintain platform security
• Remember user preferences
• Understand platform usage
• Improve performance and functionality
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the platform.
3. How We Use Your Information
We use your information solely for legitimate business and service-related purposes, including:
• Account creation and management
• Appointment confirmations and reminders
• Onboarding and activation communications
• Operational and system notifications
• Customer support and service communications
• Platform performance, security, and compliance
We do not use your information for unsolicited marketing.
4. Messaging & Communication Consent
By providing your phone number, you consent to receive transactional and service-related communications from Skynex.
These communications may include:
• Appointment reminders
• Onboarding and activation updates
• Account and system notifications
• Service and support alerts
Communications may be delivered via:
• SMS
• MMS
• WhatsApp
• Email
• Voice calls
Messages may be sent using automated technology.
Message frequency varies. Message & data rates may apply.
Consent is not a condition of purchase.
You may withdraw consent at any time.
5. Opt-Out & User Controls
You may opt out of SMS or WhatsApp communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance
You may also contact us directly to manage your communication preferences.
Please note: Opting out of certain communications may limit your ability to receive time-sensitive updates.
6. Data Sharing & Third Parties
Skynex does not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited information with trusted service providers strictly for:
• Delivering requested communications
• Operating platform functionality
• Maintaining security and compliance
SMS consent and phone numbers are never shared with third parties for marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
While no system can guarantee absolute security, Skynex continuously works to protect your data.
8. Data Retention
We retain personal information only for as long as necessary to:
• Provide requested services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements
9. User Responsibilities
You are responsible for:
• Providing accurate information
• Maintaining confidentiality of account credentials
10. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of Skynex constitutes acceptance of updates.
11. Contact Information
Skynex Automation
Email: [email protected]
Website: getskynex.com